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FREE SHIPPING FOR ORDERS OVER 1500 TL BUY NOW
Return Period
You have 14 days after receiving your order to request a return.
Return Conditions
Return Address
For your return requests, please send your products to the following address:
Beyazıt, Kasım Önadım Blv. No: 58, Yıldırım/Bursa
Initiating a Refund Request
To initiate a return, you can contact us at ciftcigroupltd @gmail .com . Once your return request is approved, you will be sent a return shipping label and shipping instructions.
Please note that products sent without a return request will not be accepted.
Damaged or Wrong Products
Please examine your order after receiving it. If the product is defective, damaged or the wrong product has arrived, you can contact us immediately and have the problem corrected.
Non-Returnable Products
Refunds
Once your return is received and reviewed, we will notify you of the status of your refund request. If your request is approved, the refund will be issued to your original payment method within 10 business days. It may take a few days for your bank or credit card company to complete the transaction.
If you have not received your refund within 15 business days from the return approval, please contact us at ciftcigroupltd@gmail.com .
You can always contact us if you have any questions.